Last Updated on Friday, February 11, 2000

This posting reflects current openings in all Abacus Communications locations. There may be frequent changes or additions to this list depending on business needs. You are encouraged to check the list frequently.

Individuals who meet the minimum qualifications listed for the positions posted below are encouraged to apply in person, fax your resume and cover letter to the location where the opportunity exists, or call that location for more information. The deadline for submitting applications for these positions is noted on the individual position listing.

Information Technology
Human Resources
Call Center

View opportunities by location

Information Technology:

Posted 1/28/00

• Software Developer/Engineer - (Virginia Beach, VA) Full time position available for programming professional with a minimum of 3 years experience in Client Server Development. BS degree in CS, EE, or equivalent required. Experience in MS SQL Server or Oracle, Visual Basic required. Thin Client, HTML, ActiveX Controls and Active Server Pages experience preferred. Successful candidate will be a self-starter with excellent organizational and communication skills. This is an excellent opportunity for a qualified professional interested in career growth with a dynamic, expansion oriented company.
  
  
• IT Operations Manager - (Dallas, TX) Qualified IT professional needed to manage daily operations for a busy call center. Successful candidate will have a BS Degree in MIS or related area with 8 to 10 years experience in IT. Responsibilities include telecommunication configuration of call center systems and networks, fiscal and personnel management, configuration and management of TCP/IP LAN and WAN equipment, and operation applications support. Proficiency in design and implementation of routers, and telecom circuit equipment is essential. Experience in computer and telecommunications installation, configuration, and troubleshooting a must, as well as Microsoft Networks, Windows, NT<Windows 95 and TCP/IP. Excellent communication skills are essential.
  
  
• Telecommunications Technician - (Dallas, TX) Qualified individual with 1 to 2 years experience providing systems maintenance and configuration for telephone communication systems. Position requires familiarity with Private Branch Exchange (PBX), T1 and ISDN telecommunication protocols, central office service, trunk and subscriber lines. Responsibilities include configuring the ACD, CSU/DSU, multiplexors, telephones, hand/headsets and wiring equipment. Knowledge of desktop systems hardware and software along with LAN systems experience a plus.
  
  
• Systems Technician - (Dallas, TX) Two positions available to provide maintenance of both computer hardware and software used in a call center environment. Installs and maintains computer, communication and networking systems. Primary responsibilities include desktop systems support for the call center floor. Proficiency in Email, MS Office, Windows and Windows NT, printers, 10 base T and call center scripting applications. Working knowledge of Novell and networking preferred.
  

Human Resources:

Posted 1/28/00

• HR Manager - (Dallas, TX) Experienced individual with 3 to 5 years in human resources management, preferably in a call center environment required. Strong recruitment experience essential for mass hiring initiatives. Working knowledge of labor laws and excellent employee relations' skills essential. Experience with"start-up" operations preferred. BS Degree in Business or related field required.
  
  
• Recruiters - (Dallas, TX) Multiple positions available for recruiting professionals with mass hiring experience of 3 to 5 years, preferably in a call center environment. Successful candidates will have a BS Degree in business or related field, or equivalent experience. Creativity and enthusiasm are essential traits for qualified individuals.
  
  
• Trainers - (Dallas, TX) Multiple positions available for qualified training professionals to perform new hire orientation and project specific training, for a 24-hour/7days a week call center operation. Successful candidates will have 1 to 2 years of training experience preferably in a call center environment. Flexibility and excellent communication/coaching skills required. BS Degree in education or equivalent experience preferred.

Call Center:

Posted 1/28/00

• Call Center Manager - (Dallas, TX) Full time position available for qualified individual with 5-7 years experience in daily management of 24-hour inbound/outbound service bureau in operations of 500+ seats. Successful candidate will be a skilled communicator with strong analytical and managerial skills. Proven ability to generate strong revenue flow and develop and maximize customer relations essential. Experience with"start-up" operations required. BS Degree in Business or related field required.
  
  
• Assistant Call Center Managers - (Dallas, TX) Three positions available for qualified individual with 3-5 years experience in 24 hour/7 days a week operation of an inbound/outbound service bureau in operations of 500+ seats. Successful candidate will possess excellent communication skills with significant management/supervisory experience, strong organizational and analytical skills and the proven ability to coach employees to success. Experience with"start-up" operations preferred. BS Degree in Business or related field required.
  
  
• Call Center Supervisors (540 N. Commercial St. & 714 Union St., Manchester, NH))- Full time positions: 2nd, and 3rd shifts, to include 1 weekend shift, available for qualified individual. Supervise call center floor, monitor calls, and handle customer relations. Successful candidate will have prior supervisory and/or call center experience.
  
  
• Supervisors - (Dallas, TX) Multiple positions available for 24-hour call center operations. 1 to 2 years experience in team supervision required. Strong coaching skills and excellent communications skills essential. If you enjoy leading top-notch employees to success, this is the position for you.
  
  
• Telephone Service Representatives (540 N. Commercial St., Manchester, NH) -- Full time position available for qualified individuals with strong customer service and communications skills. Have the ability to type 20-30 words per minute and have a basic knowledge of the computer, web savvy preferred. Various shifts are available but must work Monday and Friday as well as one weekend shift.
  
  
• Telephone Service Representatives (714 Union St., Manchester, NH) -- Full time position available, all shifts to include one weekend shift, for qualified individuals with excellent communications skills, who enjoys working in a fast paced environment. Great spelling and good keyboarding skills are a must. This position will take inbound calls for our answering service.
  
  
• Telephone Service Representatives - (San Antonio, TX) Full and part time positions available for qualified individuals with excellent customer service skills. Good keyboarding and great spelling are a must for this position (type 25 wpm), web savvy preferred. Excellent telephone communication skills, articulation, enunciation and proper grammar required. Various shifts available.
  
  
• Customer Service Representatives - (Dallas, TX) Numerous positions available for outstanding individuals who excel at customer service. Successful candidates will demonstrate excellent telephone skills and an obvious desire to create a world class experience for our customers, by cheerfully managing inbound/outbound calls. Experience is preferred, but not necessary. Paid new hire training will prepare you to embrace the career of your dreams.